Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Search for | Example | Results |
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A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Search for | Operator | Example |
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Two or more words in the same topic |
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Either word in a topic |
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Topics that do not contain a specific word or phrase |
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Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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A combination of search types | ( ) parentheses |
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Error Severity Levels
When an adapter finishes running against a trigger CI, it returns a status. If no error or warning is reported, the status is Success.
Severity levels are listed here from the narrowest to widest scope:
This level reports serious errors such as a problem with the infrastructure, missing DLL files, or exceptions:
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Failed generating the task (Probe is not found, variables are not found, and so on)
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It is not possible to run the script
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Processing of the results fails on the Server and the data is not written to the CMDB
This level reports problems that cause DFM not to retrieve data. Look through these errors as they usually require some action to be taken (for example, increase time-out, change a range, change a parameter, add another user credential, and so on).
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In cases where user intervention may help, an error is reported, either a credentials or network problem that may need further investigation. (These are not errors in discovery but in configuration.)
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Internal failure, usually because of unexpected behavior from the discovered machine or application, for example, missing configuration files, and so on
When a run is successful but there may be non-serious problems that you should be aware of, DFM marks the severity as Warning. You should look at these CIs to see whether data is missing before beginning a more detailed debugging session. Warning can include messages about the lack of an installed agent on a remote host, or that invalid data caused an attribute to be calculated incorrectly.
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Missing connection agent (SNMP, WMI)
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Discovery succeeds, but not all available information is discovered
We welcome your comments!
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