CI Type Manager Page

This page enables you to view the information in the CI Type model, which contains the definitions of all configuration item types (CITs) defined in the system and the relationships that define the connections between them. Each CIT has its own attributes, as well as the attributes inherited from its parent CIT.

To access Select CI Type Manager from the Navigation Menu or select Managers > Modeling > CI Type Manager.
Important information

CI Type Manager consists of the following panes:

  • CI Types. Displays a hierarchical list of CI Types and relationships. The number appearing next to the CIT indicates the number of instances of that CIT which exist in the CMDB.

  • Topology Map. Displays a topology map of the CITs and relationships in the system.

Relevant tasks
See also

User interface elements are described below (unlabeled elements are shown in angle brackets):

UI Element (A-Z) Description
New. Opens the Create Configuration Item Type Wizard which enables you to define a new CI type. For details, see Create Configuration Item Type/Relationship/Calculated Relationship Wizard.

Delete. Deletes the selected CI type or relationship. This option is only available for CI types that have no children and no instances.


  • When you delete a CI type or relationship, all resources dependent on that CI type or relationship are also deleted. When you click Delete, the Confirm Delete dialog box displays links for each type of dependent resource. Click the links to display the dependent resources. The dependent resources can include queries, views, reports, Enrichments, or Impact rules.
  • Deleting a CI type that is part of the out-of-the-box Class Model may disable UCMDB’s licensing mechanism. Disabling of the license mechanism will result in restricted access to UCMDB. Access to UCMDB will only be granted after the impacting Class Model changes are reverted. To troubleshoot these issues, refer to the UCMDB licensing log.
Refresh. Refreshes the data content of the hierarchical tree structure that may have been modified by other users.
Save. Saves the changes made to a CI type.
Import From XML. Enables you to import CITs from an external file.
Export To XML. Enables you to export a CIT as an XML file. Use this option to move CITs from one server to another.

Export Class Model. Enables you to export a CIT. Choose the export format. The available options are:

  • PDF. The table data is exported in PDF format.

  • XLS. The table data is formatted as an .xls (Excel) file that can be displayed in a spreadsheet.
View UCMDB Class Model. Opens the Class Model Reference, which contains information on all packages, CI types, and relationships in the class model.
<CI Type/Relationship Box>

Select one of the following options:

  • CI Types. Display the CI types in the CIT model.

  • Relationships. Display the relationships in the CIT model.

  • Calculated Relationships. Display the calculated relationships in the CIT model.

<Editing Pane>

The following tabs are available:

  • Dependencies. Displays the CI Type model in a topology map, including the CITs and the relationships between them. The name of the selected CI type or relationship appears in the border at the top of the pane. When you point to a CIT, a tooltip displays the display name of the CIT and its description.

  • Details. Enables you to edit the basic information about the CI type selected in the left pane. For details, see Details Page.

  • Attributes. Enables you to edit the attributes of the selected CIT. For details, see Attributes Page.

  • Qualifiers. Enables you to assign qualifiers to the selected CIT. For details, see Qualifiers Page.

  • Triplets. Enables you to create a calculated relationship. For details, see Triplets Page. This tab appears only for calculated relationships.

  • Icon. Enables you to assign an icon to the selected CIT. For details, see Icon Page. This tab does not appear for relationships.

  • Attached Menu. Enables you to customize the shortcut menu of a CI by adding menu items and commands (for example, ping, run a program, open a URL). The customized menu is displayed when you right-click a CI instance in IT Universe Manager. For details, see Attached Menu Page.

  • Default Label. Enables you to define attributes that appear in the CIT label. You can include more than one attribute by using the function buttons. For details, see Default Label Page.

  • Matching Rules. Enables you to define matching rules for use in Universal CMDB Configuration Manager. For details, consult the Configuration Manager documentation. This tab does not appear for relationships and only appears when UCMDB is running with Configuration Manager.

<Main Menu> For details, see Main Menu.
<Toolbar> For details, see Toolbar Options.
CI Types Pane

A hierarchical tree structure of the CI Type model containing the inheritance relationships among CITs, and displaying the number of instances of each CIT in the CMDB. All CITs included in the CI Type model are classified as either a CIT or a relationship. You can drill down and view the relationships and neighbors of the selected CIT in the topology map. You can search in the list of CITs or relationships using the Incremental Search by entering the first letter of the CIT or relationship repeatedly until you reach the required selection. You can also search for a CIT or relationship by entering its full name.