Search for	Example	Results
A single word	`cat`	Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".
A phrase. You can specify that the search results contain a specific phrase.	`"cat food"` (quotation marks)	Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

Search for	Operator	Example
Two or more words in the same topic	`AND` `and` `+` (plus symbol) `&` (ampersand)	`cat AND dog` `"cat food"+milk` `"cat food"&"dog food"`
Either word in a topic	`OR` `or` `\|` (pipe)	`cat OR dog` `cat \| dog`
Topics that do not contain a specific word or phrase	`NOT` `not` `!` (exclamation point)	`NOT cat` `! dog`
Topics that contain one string and do not contain another	`^` (caret)	`cat ^ mouse`
A combination of search types	`( )` parentheses	`cat + (dog \| mouse)` `cat \| dog + (! mouse)`

Universal CMDB11.0

Troubleshoot > About Troubleshooting Configuration Management System > How to Troubleshoot

How to Troubleshoot

To solve problems quickly and efficiently:

Make yourself familiar with the general troubleshooting information
Check if your problem is described in this UCMDB Help, for example, the Release Notes or the Troubleshoot sections:
1. To troubleshoot Installation and Upgrade, see the interactive Universal CMDB Deployment Guide.
2. To troubleshoot Integrations, see the following sections of the Universal CMDB Discovery and Integrations Content Guide:
  - Micro Focus Integrations
  - Third Party Integrations
3. To troubleshoot Discovery, see the following sections of the Content Help:
  - Discovery Activities
  - Discovery Modules
  - Supported Content
4. To troubleshoot general administration or configuration tasks, see the Administer section.
If you cannot find a solution to your problem, report the problem to the Customer Support Service. On how to prepare the required data for the support organization, see Prepare the Generated Data to Be Sent to Customer Support Service.