Troubleshoot > Troubleshooting Deployment > Troubleshooting Deployment - UCMDB Server

Troubleshooting Deployment - UCMDB Server

Problem: The UCMDB Server does not start automatically upon system restart.


  1. Open the Windows Services dialog box and select the UCMDB_Server service.
  2. Open the UCMDB_Server Properties (Local Computer) dialog box.
  3. In the General tab, ensure that:

    • The Path to executable field points to the correct executable location.
    • The service is configured to automatically start (Startup type is Automatic).
  4. In the Log On tab, ensure that the service uses the correct user for logon. For details on changing the service user, see the Hardening section of the UCMDB Help.
  5. In the Dependencies tab, ensure that the service is configured to have no dependencies (<No Dependencies>).