Known Issues

This section describes the known issues of the SOM-UCMDB Integration.

  • The SAN host configuration report page shows all switch, host, and storage data.
  • The integration does not currently support NAS devices.
  • For Switch CITs, UCMDB applies the following identification rules:

    Nodes are identified using OS identifiers (for example, IP address or Net Bios name) or hardware identifiers (for example, MAC address or serial number). Two nodes that match the value for at least one OS identifier and one hardware identifier are considered to be the same node. Nodes that do not have such a match and have a conflicting value in either an OS identifier or a hardware identifier are considered to be different.

    • OS identifiers include:

      • Name

      • 66% of their IP addresses

      • 66% of their IP addresses' Authoritative DNS Name

      • Net Bios name

    • Hardware identifiers include:

      • 66% of their interfaces' MAC addresses

      • SNMP system name

      • BIOS serial number

      • BIOS UUID

      • Serial number

      • BIOS asset tag

    • Two similarly identified nodes are always considered to be different entities for a mismatch of at least one of the following:

      • Operation System Family

      • Cluster Resource Group

  • UCMDB displays only one port for an NPIV switch.