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Searching the Help

To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.

Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.

ClosedWords and Phrases
Search for Example Results
A single word cat Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".

A phrase.

You can specify that the search results contain a specific phrase.

"cat food" (quotation marks)

Topics that contain the literal phrase "cat food" and all its grammatical variations.

Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

ClosedUsing Boolean Operators
Search for Operator Example

Two or more words in the same topic

AND and

+ (plus symbol)

& (ampersand)

cat AND dog

"cat food"+milk

"cat food"&"dog food"

Either word in a topic

OR or

| (pipe)

cat OR dog

cat | dog

Topics that do not contain a specific word or phrase

NOT not

! (exclamation point)

NOT cat

! dog

Topics that contain one string and do not contain another ^ (caret) cat ^ mouse
A combination of search types ( ) parentheses

cat + (dog | mouse)

cat | dog + (! mouse)

Universal DiscoveryContent Pack 28.00 (CP28)
  • Third Party Integrations
    • Aperture VISTA Integration
    • Arxscan Arxview Integration
    • Atrium Integration
    • BMC Remedyforce Integration
    • CA CMDB Integration
    • CiscoWorks LAN Management Solution Integration
    • CyberArk Integration
    • EMC Control Center (ECC) Integration
    • HPE OneView Pull Integration
    • HPE Systems Insight Manager (SIM) Integration
    • IDS Scheer ARIS Integration
    • Importing Data from External Sources
      • Overview
      • How to Import CSV Data from an External Source – Scenario
      • How to Convert Strings to Numbers
      • The External_source_import Package
      • Import from CSV File Job
      • Import from Database Job
      • Import from Properties File Job
      • External Source Mapping Files
      • Troubleshooting and Limitations – Importing Data from External Sources
    • Import From Excel Workbook Discovery
    • Microsoft SCCM/SMS Integration
    • NetApp SANscreen Integration
    • NetApp OnCommand Insight (OCI) Pull Integration
    • ServiceNow Integration
    • ServiceNow Integration Using Enhanced Generic Adapter
    • Troux Integration
    • UCMDB to XML Adapter
Integrate > Third Party Integrations > Importing Data from External Sources

Importing Data from External Sources

This section includes:

Overview

How to Import CSV Data from an External Source – Scenario

How to Convert Strings to Numbers

The External_source_import Package

Import from CSV File Job

Import from Database Job

Import from Properties File Job

External Source Mapping Files

Troubleshooting and Limitations – Importing Data from External Sources

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