How to deal with a change that breaches the scheduling standards

Search for	Example	Results
A single word	`cat`	Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".
A phrase. You can specify that the search results contain a specific phrase.	`"cat food"` (quotation marks)	Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

Search for	Operator	Example
Two or more words in the same topic	`AND` `and` `+` (plus symbol) `&` (ampersand)	`cat AND dog` `"cat food"+milk` `"cat food"&"dog food"`
Either word in a topic	`OR` `or` `\|` (pipe)	`cat OR dog` `cat \| dog`
Topics that do not contain a specific word or phrase	`NOT` `not` `!` (exclamation point)	`NOT cat` `! dog`
Topics that contain one string and do not contain another	`^` (caret)	`cat ^ mouse`
A combination of search types	`( )` parentheses	`cat + (dog \| mouse)` `cat \| dog + (! mouse)`

You can deal with a change that breaches the scheduling standards in the Change Calendar: Build > Change > Calendar.

If a change breaches the scheduling standards, Service Management displays an icon in the Change Calendar as a warning:

For a change which is not approved: Unapproved change

For a change which is approved:

For more information about change scheduling standards, see Scheduling changes.

To reschedule the change:

Click the icon. A popup window appears with the following options:

Suggest next available window. Click this button to have Service Management move the change to the next available maintenance window.
- Click Save to accept the suggested schedule.
- Click to discard the suggested schedule.
Show more. Click this link to have Service Management display a list of available maintenance windows.
- Select a maintenance window to reschedule the change, and click Save to accept the suggested schedule.
- Click to view the Schedule details dialog box. You can manually schedule the change, or click View additional available windows to return to the list of available maintenance windows.

Save your changes if you have not already done so.

Alternatively, you may drag and drop the change representation to a more suitable time, and then click

Save.