Search for	Example	Results
A single word	`cat`	Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".
A phrase. You can specify that the search results contain a specific phrase.	`"cat food"` (quotation marks)	Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

Search for	Operator	Example
Two or more words in the same topic	`AND` `and` `+` (plus symbol) `&` (ampersand)	`cat AND dog` `"cat food"+milk` `"cat food"&"dog food"`
Either word in a topic	`OR` `or` `\|` (pipe)	`cat OR dog` `cat \| dog`
Topics that do not contain a specific word or phrase	`NOT` `not` `!` (exclamation point)	`NOT cat` `! dog`
Topics that contain one string and do not contain another	`^` (caret)	`cat ^ mouse`
A combination of search types	`( )` parentheses	`cat + (dog \| mouse)` `cat \| dog + (! mouse)`

Operations Connector10.11

Administer > Setup and Configuration > How to Log on to Operations Connector

How to Log on to Operations Connector

You access Operations Connector using a supported Web browser, from any computer with a network connection to an Operations Connector server.

The Operations Connector user interface opens without prompting for user authentication if single sign-on (SSO) is configured and the user is already logged on to OMi. In this case an LW-SSO session cookie stored in the Web browser contains the OMi authentication information. OMi users can access Operations Connector only if they have the necessary permissions (for example, if they are members of the BSMC_ADMINS group).

If Operations Connector is configured for smart card authentication, you are prompted to insert your smart card and enter the PIN.

Log On to Operations Connector

You can start the Operations Connector user interface in the following ways:

Start the Operations Connector user interface from a Web browser
1. To start the Operations Connector user interface, open a Web browser at the following URL:
  
  https://<Operations Connector system>:30000/bsmconnector/
  
  <Operations Connector system> is localhost or the hostname of the Operations Connector server. If OVTomcat is configured to use a different port, use this port instead.
2. Depending on the security settings in your environment, you may have to log on or provide your smart card PIN. If asked for log-on credentials, type the user name and password of a local user account. The user name and password of the default local user account is:
  
  User name: admin
  Password: admin
  
  Operations Connector locks the user account for 60 seconds after five failed logon attempts. Each subsequent failed logon attempt restarts the lockout period.
Start the Operations Connector user interface in OMi

OMi enables you to start the user interface of Operations Connector or of the third-party system directly from within OMi. The following integrations are available:

Operations Connector UI integrations
- Connected Servers manager. Navigate to Administration > Setup and Maintenance > Connected Servers. In the Connected Servers pane, select the Operations Connector you want to launch.
  
  In the connector properties pane, click the Launch ... button.
- Event context. In the OMiEvent Browser, right-click an event that has been forwarded from an Operations Connector server, and then select Configure > Integration Policies.
Depending on the security settings in your environment, you may have to log on or provide a smart card PIN. If you are prompted for login information, type the user name and password of a local user account. Operations Connector does not require you to log on if single sign-on is configured.

Third-party system UI integration

In the OMiEvent Browser, right-click an event that has been forwarded from an Operations Connector server, and then select Show > Event in Source Manager.

UI integrations with third-party systems are not available out of the box. For information how to configure a UI integration, see How to Configure Drilldown into Third-Party Systems topic.

Log Out of Operations Connector

To log out of Operations Connector, click Logout at the top of the page.

If a user ends an Operations Connector user interface session by closing the Web browser window or tab (for example by clicking the Close button in the window's title bar or using a menu option), Operations Connector automatically logs the user off after 60 seconds.

Troubleshooting

Problem: The login page appears although a valid smart card exists.

Solution: The user is not set up as a local user in Operations Connector. Look for the value of the User Principal Name (UPN) in the Subject Alternative Name (SAN) field in the certificate and add a user with that name to Operations Connector. For details, see Setting Up Smart Card Authentication topic.

How to Log on to Operations Connector

Log On to Operations Connector

Troubleshooting

Related topics