Integrate > Oracle Enterprise Manager > Troubleshoot > Product Processes and Services

Product Processes and Services

Before you start inspecting the Ops Connector for OEM log files, check which of the services are started and how many of their core processes are running.

The core process of each Ops Connector for OEM integration service is genintd. The following example excerpt, taken from the operating system process table, shows only one running genintd process, indicating that collection of only one kind of Oracle Enterprise Manager (OEM) entities is currently taking place. The excerpt originates from a Windows system:

[...]

genintd.exe    SYSTEM    00        1,080  Operations Connector - Generic Integrator

[...]

On the other hand, the event integration service uses different names from which their purpose is apparent. The following example excerpt, taken from the ovc -status oemevent command output, indicates that event integration service is running. The excerpt originates from a Linux system:

[...]

oemevent    Operations Connector for Event Service     BSMINT,OEM   (3464)  Running

[...]