Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Words and Phrases
| Search for | Example | Results |
|---|---|---|
| A single word | cat
|
Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
|
A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Using Boolean Operators
| Search for | Operator | Example |
|---|---|---|
|
Two or more words in the same topic |
|
|
| Either word in a topic |
|
|
| Topics that do not contain a specific word or phrase |
|
|
| Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
|
| A combination of search types | ( ) parentheses |
|
Server scan errors
|
Error |
Description |
Action |
|---|---|---|
|
Not Enough Disk Space |
A selected managed server does not have enough disk space to perform a scan. |
Free up disk space. |
|
Remediation Failed |
The Runtime State Server Module failed to remediate on the selected server. |
Select the server from the Devices Tree, and then in the property pane. Click the Remediation job number link and the job window from the SA Client opens. Or, select the server, right-click, and select Open Device Explorer to troubleshoot the error. |
|
Scan Timed Out |
The scan process has exceeded the time-out limit. |
|
|
Server Access Denied |
By using the OGFS, you are unable to access the server’s file system as root (on a UNIX server) or as LocalSystem (on a Windows server). |
Contact your SA administrator for the required permissions. |
|
Server Capture Failed |
The remote capture of data or the transfer of data back to the SA core failed. |
Review the log file that is in /tmp/.sitemap/<number> for details in your global shell session. |
|
Server ID Invalid |
The server's directory was not found in the OGFS, which means that SA does not know the server exists. |
|
|
Server Scan Agent Failed |
The driver used to collect data could not be correctly copied to the managed server. This could be caused by a checksum mismatch. |
Contact HPE Support and provide the log file. |
|
Server Unreachable |
The managed server is unreachable by SA. This could be caused if the SA core cannot communicate with the server's agent. |
Try again later. If this condition persists, contact your HPE administrator. |
|
Unknown Scan Error |
An unknown error occurred during the scanning process. |
Try again later. If this condition persists, contact your HPE administrator. |
|
Unsupported Agent for Scan |
The SAV does not support the Server Agent version running on a selected managed server. |
SA Agent 7.0 or higher is required. |
|
Unsupported OS for Scan |
The SAV does not support the operating system running on a selected managed server. |
We welcome your comments!
To open the configured email client on this computer, open an email window.
Otherwise, copy the information below to a web mail client, and send this email to hpe_sa_docs@hpe.com.
Help Topic ID:
Product:
Topic Title:
Feedback: