Resolving the host name

All managed servers (those with agents) must be able to resolve unqualified Server Automation service names for the following components:

spin (Data Access Engine)

way (Command Engine)

theword (Software Repository)

If you need to ensure that one of these host names resolves correctly, contact your SA administrator to find out what qualified host name or IP address these service names should resolve to.

Try to ping the host. For example, execute the following command if you wanted to resolve the host name, way:

ping way

If the host name cannot resolve, you will get the following errors:

Linux/Solaris/AIX/HP-UX:

ping: unknown host way

Windows:

Ping request could not find host way. Please check the name and try again.

If the host name can resolve, you might get back various permutations of these types of messages (OS independent):

way is alive

or

pinging way (ip) with 32 bytes of data