Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.

Search for | Example | Results |
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A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |

Search for | Operator | Example |
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Two or more words in the same topic |
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Either word in a topic |
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Topics that do not contain a specific word or phrase |
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Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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A combination of search types | ( ) parentheses |
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Resolving the host name
All managed servers (those with agents) must be able to resolve unqualified Server Automation service names for the following components:
spin (Data Access Engine)
way (Command Engine)
theword (Software Repository)
If you need to ensure that one of these host names resolves correctly, contact your SA administrator to find out what qualified host name or IP address these service names should resolve to.
Try to ping the host. For example, execute the following command if you wanted to resolve the host name, way:
ping way
If the host name cannot resolve, you will get the following errors:
Linux/Solaris/AIX/HP-UX:
ping: unknown host way
Windows:
Ping request could not find host way. Please check the name and try again.
If the host name can resolve, you might get back various permutations of these types of messages (OS independent):
way is alive
or
pinging way (ip) with 32 bytes of data
We welcome your comments!
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Otherwise, copy the information below to a web mail client, and send this email to hpe_sa_docs@hpe.com.
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