Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Words and Phrases
| Search for | Example | Results |
|---|---|---|
| A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
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A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Using Boolean Operators
| Search for | Operator | Example |
|---|---|---|
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Two or more words in the same topic |
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| Either word in a topic |
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| Topics that do not contain a specific word or phrase |
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| Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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| A combination of search types | ( ) parentheses |
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Rules for Server Search and for Creating Dynamic Device Groups
The following table describes the rules that you can use to search for servers or to create dynamic device groups. Note that anywhere you can enter text, you can enter a wildcard (*) character to broaden your results.
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Rule Name and Description |
Operators |
Value |
|---|---|---|
|
Properties |
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Agent Discovery Date: The date that the Server Agent was installed. |
Is after Is before |
Drop-down lists with the day, month, and year |
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Is within the last |
User-entered text |
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Is today |
N/A |
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Agent Reporting: Whether the Server Agent is reporting to SA. |
Is Is not |
Has not reported OK Registration in progress Reporting error |
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Agent Status: Whether the Server Agent is reachable by SA. |
Is Is not |
Not reachable OK |
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Agent Version: The version of the Server Agent — such as 14.2.3b. |
Contains Does not contain Is Is not |
User-entered text |
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Application Configuration: Whether the server uses the Application Configuration feature. |
Is not used Is used |
N/A |
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Custom Attribute (any): The name of a custom attribute that is associated with the server through attachment or inheritance. |
Contains Is |
User-entered text |
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Custom Attribute (local): The name of a custom attribute that is locally attached to the server, |
Contains Is |
User-entered text |
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Customer: The customer or account that the server is associated with. |
Is Is not |
Window of customers |
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Deployment Stage: The stage the server performs within a lifecycle environment. |
Is Is not |
In Deployment Live Not Specified Offline The values that appear in this list are customizable; in addition to the values above, values specific to your environment might appear. |
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Display Name: The user-configurable name for the server. |
Contains Does not contain Is Is not |
User-entered text By default, SA uses the configured host name of the server until a user edits it. |
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Facility: The collection of servers managed by an SA installation. |
Is Is not |
Window of facilities When SA is running multimaster mode, the list can contain many facilities. |
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Group Membership: Whether the server belongs to a group. |
Is |
Popup window of groups |
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Host name: The host name of the server — such as m004.company.com. |
Contains Does not contain Is Is not |
User-entered text |
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Lifecycle: The server states that are part of bringing a server into SA. |
Is Is not |
Available Build Failed Deactivated Installing OS Managed |
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Name (any): This enables searching for any name or IP address associated with a server. |
Contains Does not contain Is Is not |
User-entered text |
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Notes: The contents of the Notes field from the Properties tab for a server. |
Contains Does not contain Is Is not |
User-entered text |
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Server Use: How the server is being used — such as Development, Staging, Production. |
Is Is not |
Development Not Specified Production Staging You can customize values that appear in this list. In addition to the values above, values specific to your environment might appear. |
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Service Level: The user-defined category that can be used as an organizational tool. |
Is Is attached here or below |
Popup window of service levels Servers can be associated with multiple service levels.
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Server ID: The internal ID SA uses to identify the server. |
Is Is not |
User-entered text In most cases, the Server ID is the same as the MID. |
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Software |
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Attached Software: The software that is assigned or modeled through the SA installation process. |
Is Is attached here or below |
Popup window of software |
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Attached Software Policies: The software policies that is assigned or modeled through the SA installation process. |
is |
Popup window of software policies |
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Installed Patches: Whether a patch is installed on the server. |
Contains Does not contain Is Is not |
User-entered text |
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Installed Software: Thepackage reported installed on the server. |
Contains Does not contain Is Is not |
User-entered text A package does not have to be installed by SA to be reported as installed on a server. |
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OS Version: The OS version defined by OS definitions in the OS Provisioning feature. |
Is Is not |
Popup window of operating systems |
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Reported OS: For Windows —the version reported by the OS, for UNIX — the version returned by the uname command. |
Contains Does not contain Is Is not |
User-entered text |
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Windows Service: The names of the Windows services that are reported to SA. |
Contains Does not contain Is Is not
|
User-entered text |
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Network |
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DNS Search Domains: The domains configured to be searched in the server’s network settings. |
Contains Does not contain Is Is not |
User-entered text |
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DNS Servers: The IP addresses of the DNS servers configured in the server’s network settings. |
Contains Does not contain Is Is not |
User-entered text |
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Default Gateway: The IP address of the default router. |
Contains Does not contain Is Is not |
User-entered text |
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IP Address: Any Internet Protocol address for the server. |
Contains Does not contain Is Is not |
User-entered text |
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MAC Address: Any Media Access Control address, which is the network interface card's unique hardware number. |
Contains Does not contain Is Is not |
User-entered text |
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WINS Servers: The Windows Internet Naming Servers configured in the server’s network settings. |
Contains Does not contain Is Is not |
User-entered text |
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Hardware |
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CPU Make and Model: The vendor name and CPU model for the server — such as GENUINEINTEL Intel(R) Pentium(R) 4 CPU 2.60GHz. |
Is Is not |
Popup window of CPU makes and models |
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CPU Speed: The Central Processing Unit speed in gigahertz [GHz]. |
Does not equal Equals Is greater than Is less than |
User-entered text A 600 Mhz machine should be entered as |
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Make and Model: The vendor name and server model for the server — such as Compaq - DL360. |
Is Is not |
Popup window of server makes and models |
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Number of CPUs: The number of CPUs on the server. |
Does not equal Equals Is greater than Is less than |
User-entered text |
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RAM: The amount of RAM on the server in megabytes [MB]. |
Does not equal Equals Is greater than Is less than |
User-entered text To enter 1 Gigabyte, type |
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Serial Number: The serial number of the server. |
Contains Does not contain Is Is not |
User-entered text |
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Storage Make and Model: The vendor name and storage model for the server — such as WDC - WD800BB-75DKA0. |
Is Is not |
Popup window of storage makes and models |
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Custom Fields |
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A Numeric field |
Does not equal Equals Is greater than Is less than |
User-entered text |
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A String field |
Contains Does not contain Is Is not |
User-entered text |
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A URIfield |
Contains Does not contain Is Is not |
User-entered text |
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A File field |
Contains Does not contain Is Is not |
User-entered text |
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A Date field |
Is after Is before |
Drop-down lists with the day, month, and year |
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Is within the last |
User-entered text |
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Is today |
N/A |
We welcome your comments!
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