Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Search for | Example | Results |
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A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Search for | Operator | Example |
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Two or more words in the same topic |
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Either word in a topic |
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Topics that do not contain a specific word or phrase |
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Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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A combination of search types | ( ) parentheses |
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Core recertification users
There are typically three types of users who will use the SA Core Recertification tool:
- Core Recertification User: This user has all the necessary permissions to run the Core Recertification Tool. For all practical purposes, this is the same user as SA System Administrator/Operator.
- SA Administrator: Grants or revokes the SA Core Recertification role to the Core Recertification User.
- SA System Administrator/Operator: This user is responsible for restarting a given Core. This use has root access to the Core host.
Creating the core recertification user
To use the Core Recertification tool, you must create a Core Recertification group and user(s) and grant the necessary permissions:
- As SA Administrator, log on to the SA Command Center.
- Create a Core Recertification user group with the following permissions:
- Read & Write access to all Facilities
- Read * Write access to all Customers
- Read * Write access to all Device Groups
- Manage Customer
- Manage Facility
- Manage Servers and Groups
Action Permission > Categories (Core Recert > Core Recert)
- Actions Permission > Core Recert > Agent Recert to Actions
- Core Recertification (Client > Core Recert)
- Agent Recert (Client > Agent Recert)
- Add the Core Recertification user to the SA System Administrators user group.
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List and execute folder permissions on the Library/Tools/Administrative Extensions folder.
Removing a core recertification user
To remove a Core Recertification user:
- As SA Administrator, log on to the SA Command Center.
- Remove the user from the
Core Recertification
user group.
We welcome your comments!
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