Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Words and Phrases
| Search for | Example | Results |
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| A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
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A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Using Boolean Operators
| Search for | Operator | Example |
|---|---|---|
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Two or more words in the same topic |
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| Either word in a topic |
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| Topics that do not contain a specific word or phrase |
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| Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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| A combination of search types | ( ) parentheses |
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SA Agent certificates
SA generates a Certificate Signing Request (CSR) file for each SA Agent installation. Submit this CSR to your external CA for signing, and provide the issued certificate before SA can resume the Agent installation.
The CSR and its private key are generated by an Agent script on the Agent machine. The private key is never transferred elsewhere. Make sure that the Agent certificate is signed by the same CA chain installed on the SA Core. This is because the SA Core and the SA Agents have to share the same trusted CAs. For more information, see SA certificates format.
Renew an SA Agent certificate
You can renew the certificate of an Agent through the Recertify Agent Program Extension. This extension enables you to replace the existing SA Agent certificate with a new one, while keeping the trusted CA chain. To change the CA chain, run a Core Recertification job. This recertifies both the SA Core and the Agents and enables you to change the CA chain.
To renew an SA Agent certificate, follow the steps below. The Recertify Agent Program Extension automates step 1, 4 and 5.
- Run the SA Agent script that generates the CSR.
- Submit the CSR to your CA for signing.
- Download the new certificate to a location of your choice on the SA Agent machine.
- Run the SA Agent script to remove the old certificate and install the new one.
- Restart the SA Agent.
Install an SA Agent without an external CA certificate
If you cannot provide a certificate from your CA when installing the SA Agent, see Self-signed temporary SA Agent certificates.
Related topics
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