Administer > Application Setup > Controlling user access and security > License tracking > License types > Security right fields for Problem Management license tracking

Security right fields for Problem Management license tracking

Users who have the capability to update records in Problem Management will consume either a floating or a named license. HPE Service Manager tracks these licenses for reporting purposes.

Users who have update capabilities for any of the following fields in the Problem Management security rights will consume a Problem Management license.

Area

Tab

Label of Settings

Value

Problem

Problem Tasks

Rights

New

true

Problem

Rights

Create Known Error

true

Problem

Problem Tasks

Rights

Update

Always/When assigned/When assigned to workgroup

Problem

Problem Tasks

Rights

Delete/Close

Always/When assigned/When assigned to workgroup