Problem Management security roles and settings

The out-of-box security roles for Problem Management module include the following:

• Problem process owner
• Problem coordinator
• Problem analyst
• Problem task assignee
• Reviewer

Mapping between previous security profiles and current PD security roles

The following table lists the mapping relationship between previous Problem security profiles and current PD security roles in the Problem module.

Security Profile	Security Role/Area
DEFAULT	DEFAULT/Problem
initiator	initiator/Problem
problem analyst	problem analyst/Problem
problem coordinator	problem coordinator/Problem
problem manager	problem manager/Problem
reviewer	reviewer/Problem
sysadmin	systadmin/Problem
N/A	problem task assignee/Problem
N/A	problem process owner/Problem

Field mapping between security profiles and PD security rights/settings

The following table lists the mapping of fields in legacy Problem security profiles and Process Designer security roles.

Security profile settings	Process Designer security rights and settings
Allow Inefficient Query	Allow Inefficient Query
Allowed Statuses	Allowed Statuses
Append Query	Append Query
Assignment Groups	Assignment Groups
Can Create Personal Views	Can Create Personal Views
Can Create System Views	Can Create System views
Create Known Error	Create Known Error
Close	Delete/Close
Edit Format	Edit Format
Templates Mass Update	Expert
Complex Mass Update
Initial Inbox	Initial View
List Format	List Format
Lock on Display	Lock on Display
Manage Format	Manage Format
Change Phase	N/A
Post to Knowledge
Initial Format
Open Script
Resolution Script
New	New
New Thread: Inbox -> Edit	New Thread: Inbox -> Edit
New Thread: Inbox -> Search	New Thread: Inbox -> Search
New Thread: List -> Edit	New Thread: List -> Edit
New Thread: Search -> List	New Thread: Search -> List
Print Format	Print Format
Reopen	Reopen
Search Format	Search Format
Skip Query Warning	Skip Inefficient Query Warning
Update	Update
Change Category
View	View
Views
Count
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Out-of-box role rights

Based on the mapping rules, the rights and settings in previous security profiles are mapped to the rights and settings in the Problem area specified in the corresponding security roles. See the table below for the out-of-box security rights in the Problem, Problem Tasks, and Problem Management Configuration areas. This table only lists the new security roles that have different settings with the default rights.

Area Name	Role Name	View	New	Update	Delete/Close	Modify Template	Expert	Admin
Problem	problem process owner	TRUE	TRUE	Always	Always	TRUE	TRUE	TRUE
	system administrator	TRUE	TRUE	Always	Always	TRUE	TRUE	TRUE
Problem Tasks	problem process owner	TRUE	TRUE	Always	Always	TRUE	TRUE	TRUE
	problem task assignee	TRUE	FALSE	When assigned to workgroup	When assigned to workgroup	FALSE	FALSE	FALSE
	system administrator	TRUE	TRUE	Always	Always	TRUE	TRUE	TRUE
Problem Management Configuration	problem manager	TRUE	TRUE	Always	Always	FALSE	FALSE	FALSE
	problem process owner	TRUE	FALSE	Never	Never	FALSE	FALSE	FALSE
	system administrator	TRUE	TRUE	Always	Always	TRUE	TRUE	TRUE

Related concepts

Problem Manager user roles

Related Tasks

Add security roles and settings