What are the alert controls?

The Phase record enables you to set alert controls.

Alert control Description
Reset Sets the status of all current Alert records associated with the current request to inactive. Marks the last action field as reset. Schedules a calculate alert record to recalculate the alerts and restart the alerts process.
Recalc

Retrieves each Alert associated with the request for change and performs the following processing:

  • If the current alert status is active, the alert condition is reevaluated, the alert is updated to reflect the correct status, and processing ends.
  • If the current status is not active, the Schedule Condition field is reevaluated. If Schedule Condition= true, Change Management updates the following fields:

    • Status is set to scheduled.
    • Last Action is set to recalc.
    • Action Time is set to current date/time.
    • Schedule Condition is reevaluated. If true, Alert Time is recalculated and Status updated to scheduled. If false, Status is set to not required.