Search for	Example	Results
A single word	`cat`	Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".
A phrase. You can specify that the search results contain a specific phrase.	`"cat food"` (quotation marks)	Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

Search for	Operator	Example
Two or more words in the same topic	`AND` `and` `+` (plus symbol) `&` (ampersand)	`cat AND dog` `"cat food"+milk` `"cat food"&"dog food"`
Either word in a topic	`OR` `or` `\|` (pipe)	`cat OR dog` `cat \| dog`
Topics that do not contain a specific word or phrase	`NOT` `not` `!` (exclamation point)	`NOT cat` `! dog`
Topics that contain one string and do not contain another	`^` (caret)	`cat ^ mouse`
A combination of search types	`( )` parentheses	`cat + (dog \| mouse)` `cat \| dog + (! mouse)`

Service Manager9.41

Use > Change Management > Change Management configuration > Configuring Change Management notifications > View a Message Class record

View a message class record

Applies to User Roles:

System Administrator

HPE Service Manager contains several default message classes that enable a user to define additional messages to display in Change Management.

This task applies only when Process Designer based Change Management calls the notification engine to send notifications. It does not apply if Change Management uses Send HTML Email rulesets to send notifications.

To view a Message Class record, follow these steps:

Click Tailoring > Notifications > Notifications.
Click Log Message Class (or any other message class type).
Use search or advanced search to find one or more records.
Click a record to view its detail in the related Message Class File form.

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