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Web client keyboard shortcuts

This section introduces keyboard shortcuts for the HPE Service Manager web client.

Keyboard shortcuts for general operations

You can customize these Service Manager web client keyboard shortcuts from the shortcut.xml configuration file. By default, most of the web client shortcuts use the Alt key plus a character to produce a combined keystroke.

The following table shows the default actions assigned to the keystrokes, but your own browser may override these actions.

Area Keyboard shortcut Name in shortcut.xml Action
Navigation through sections Alt+Ctrl+N keyNavigator Move the focus to the first toolbar button in the navigator
Alt+Ctrl+M keyMainContent Move the focus to the first toolbar button in the main content pane
Alt+Ctrl+L keyList Move the focus to the first toolbar button in the list pane (when the current page is a list-detail page)
Ctrl+Alt+D keyDetail Move the focus to the first toolbar button in the detail pane (when the current page is a list-detail page)
Alt+Q keyTabSections

Navigate through the following panes (not including the toolbar buttons):

  • Navigator + main content pane
  • Navigator + list pane + detail pane (if the active tab page is a list-detail record list)

Note When you navigate from one pane to another by pressing Alt+Q, the focused element in the original pane is remembered. When you return to the original pane by pressing Alt+Q again, the focus is set on the remembered element. If no element in the original pane was focused, the focus is set on the frame window of the pane. However, if the original pane is refreshed, the focus is set on the first element of the navigator pane or the frame window of the main content pane, list pane, or detail pane.

Alt+Ctrl+H keyFocusTabHeader

Move the focus to the header of the current active tab

Alt+Ctrl+T keyCloseActiveTab

Close the current active tab

Note You cannot use this shortcut to close the first To-Do queue tab.

Navigation Menu Alt+1 keyManageFav Open the Manage Favorites pane
Alt+2 keyAddListFav Add a favorite that links to the current list
Alt+3 keyAddDetailFav Add a favorite that links to the current record
Alt+N keyCollapseExpandNav Switch the System Navigator between the expanded mode and the collapsed mode
Record list Alt+U keyToggleList Expands or collapses the List Pane in a list detail page
Detail Form Alt+J keyJumpAddress
  • Move the focus to the drop-down list
  • Expand or collapse the drop-down list
Alt+C keySpellCheck Open the Speck Check utility
F1 functionKeyHelp View help on field
F2 functionKeyMagnify Expand a scrollable text field by opening a separate window that magnifies the text for easier viewing and editing
Miscellaneous Alt+G keyMessages Open or close the Messages and Alerts window
Alt+P keyPrint
  • Print the current page content
  • Print the current record when the current page is a list-detail page
Alt+Ctrl+P keyPrintList
  • Print the current page content
  • Print the list when the current page is a list-detail page
Alt+O keyAbout Open the About HPE Software window and display the installed HPE Service Manager components
Alt+R keyRefresh

Refresh the current screen

Note Do not refresh Service Manager screens by refreshing your browser. Instead, use the Service ManagerRefresh button or shortcut (Alt+R).

Alt+L keyLogout Open the logout dialogue
Alt+Ctrl+/ keyShortcut Show or hide system keyboard shortcut list

Keyboard shortcuts for date picker

The Service Manager web client provides a date picker widget that assists you to input date and time. The following table shows the keyboard shortcuts for the date picker widget.

Keyboard shortcut Action
Esc Close the date picker widget without selection
Enter Choose the highlighted date
Shift+Enter Choose today
Left Arrow Previous day
Right Arrow Next day
Up Arrow Previous week
Down Arrow Next week
Shift+Left Arrow Previous month
Shift+Right Arrow Next month
Shift+Up Arrow Previous year
Shift+Down Arrow Next year
Tab Switch focus between date and time
Down Arrow (when the focus is on the time field in the date picker widget) Open the time list
Enter (when time list is open) Choose highlighted time

Keyboard shortcuts for list builder

The list builder widget allows you to construct a list of choices. The following table shows the keyboard shortcuts for the list builder widget.

Keyboard shortcut Action

Left Arrow

Right Arrow

Up Arrow

Down Arrow

Select items in the list builder

Shift+Left Arrow

Shift+Right Arrow

Move the selected item to the left or right column

Shift+Up Arrow

Shift+Down Arrow

Move the selected item up or down in the right column