Search for	Example	Results
A single word	`cat`	Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".
A phrase. You can specify that the search results contain a specific phrase.	`"cat food"` (quotation marks)	Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

Search for	Operator	Example
Two or more words in the same topic	`AND` `and` `+` (plus symbol) `&` (ampersand)	`cat AND dog` `"cat food"+milk` `"cat food"&"dog food"`
Either word in a topic	`OR` `or` `\|` (pipe)	`cat OR dog` `cat \| dog`
Topics that do not contain a specific word or phrase	`NOT` `not` `!` (exclamation point)	`NOT cat` `! dog`
Topics that contain one string and do not contain another	`^` (caret)	`cat ^ mouse`
A combination of search types	`( )` parentheses	`cat + (dog \| mouse)` `cat \| dog + (! mouse)`

Service Manager9.41

Get started > Accessing Service Manager > Log on from the Windows client > Create a connection

Create a connection

Applies to User roles:

All roles

To create a connection, follow these steps:

Click File > Connect > Connections.
Click New to create a new configuration.
Name your new configuration. Choose a name that reminds you what the configuration is for. If you use multiple servers, you may want to include the server name in the configuration name. If you use multiple login profiles, you may want to include the profile name in the configuration name.

For example, name the connection "servername admin" or "servername helpdesk."
Type your user name and password.
Click Remember my password if you want to save your encrypted password.
Click Automatically login if you want to log on to this server each time that you start the client. Omit this step if you want to choose a different server each time you connect to the server.
Type the server host name and the server port number. Contact your system administrator for this information.
Click the drop-down list to choose your language. The server populates the list with its supported languages. The default value is "English."
If you want the configuration to be identified by a background color in the HPE Service Manager client window, click Connection identified by color, and then choose a color.
Click Apply. For more information about options on the Advanced tab, see Connections dialog.
Click Connect to connect to Service Manager.