Search for	Example	Results
A single word	`cat`	Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".
A phrase. You can specify that the search results contain a specific phrase.	`"cat food"` (quotation marks)	Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

Search for	Operator	Example
Two or more words in the same topic	`AND` `and` `+` (plus symbol) `&` (ampersand)	`cat AND dog` `"cat food"+milk` `"cat food"&"dog food"`
Either word in a topic	`OR` `or` `\|` (pipe)	`cat OR dog` `cat \| dog`
Topics that do not contain a specific word or phrase	`NOT` `not` `!` (exclamation point)	`NOT cat` `! dog`
Topics that contain one string and do not contain another	`^` (caret)	`cat ^ mouse`
A combination of search types	`( )` parentheses	`cat + (dog \| mouse)` `cat \| dog + (! mouse)`

Service Manager9.41

Use > Configuration Management > Configuration Management overview > Service Levels and Subscriptions > Service Subscriptions and Technical Data

Service Subscriptions and Technical Data

Each service is linked to the applications, hardware, and other CIs (including other services) that comprise the service. OLAs, contracts, and other agreements can be created in the Service Level Management module and linked to the service.

Moreover each subscription can be associated with one service SLA. The subscription table stores the SLA ID for the service SLA associated with the subscription. HPE Service Manager supports multiple service SLAs when an interaction, change request, incident, or problem record is created.

A power user can search for and view the service SLA title when viewing a subscription record. A self-service user can view the service SLA in a read-only find field. When a self-service user clicks the Find button, a detail window opens that contains the service SLA ID, title, and description.

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