Search for	Example	Results
A single word	`cat`	Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".
A phrase. You can specify that the search results contain a specific phrase.	`"cat food"` (quotation marks)	Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

Search for	Operator	Example
Two or more words in the same topic	`AND` `and` `+` (plus symbol) `&` (ampersand)	`cat AND dog` `"cat food"+milk` `"cat food"&"dog food"`
Either word in a topic	`OR` `or` `\|` (pipe)	`cat OR dog` `cat \| dog`
Topics that do not contain a specific word or phrase	`NOT` `not` `!` (exclamation point)	`NOT cat` `! dog`
Topics that contain one string and do not contain another	`^` (caret)	`cat ^ mouse`
A combination of search types	`( )` parentheses	`cat + (dog \| mouse)` `cat \| dog + (! mouse)`

Service Manager9.41

Use > Configuration Management > Configuration Management user tasks > Service life cycle management > Add a subscription for the departments you manage

Add a subscription for the departments you manage

Applies to User Roles:

Self-Service

User

On the self-service home page, you can request subscriptions to various services listed in Service Catalog for departments you manage.

Note This procedure assumes that your system manages subscriptions from Change Management. If you do not see the options described in this procedure, it means that your system manages subscriptions from Service Catalog.

To add a subscription for the departments you manage, follow these steps:

Click Subscriptions > For Departments I Manage on the self-service home page. A list of your department subscriptions opens.
Click Subscribe.
If you are the department requestor for more than one department, select a department name from the list.
Select a Service ID from the list of available subscriptions to view the details of that subscription.
Type a reason for subscribing to this service.
Click Subscribe. A list of your department subscriptions opens. The status of the service is now set to Requested.
Click the name of the subscription you added to view its status, history, and any comments you added.
Click Back to return to the list of your subscriptions.

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