Update a business services CI record

Applies to User Roles:

Configuration Manager

Configuration Administrator

Configuration Auditor

To update a business services CI record, follow these steps:

  1. Click Configuration Management > Resources > Search CIs.
  2. Use search or advanced search to find one or more records. In the Type field list, select Business Service.
  3. Select a record from the record list.
  4. Type new values into the applicable fields in the record.
  5. Click Save & Exit.