Search for	Example	Results
A single word	`cat`	Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".
A phrase. You can specify that the search results contain a specific phrase.	`"cat food"` (quotation marks)	Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

Search for	Operator	Example
Two or more words in the same topic	`AND` `and` `+` (plus symbol) `&` (ampersand)	`cat AND dog` `"cat food"+milk` `"cat food"&"dog food"`
Either word in a topic	`OR` `or` `\|` (pipe)	`cat OR dog` `cat \| dog`
Topics that do not contain a specific word or phrase	`NOT` `not` `!` (exclamation point)	`NOT cat` `! dog`
Topics that contain one string and do not contain another	`^` (caret)	`cat ^ mouse`
A combination of search types	`( )` parentheses	`cat + (dog \| mouse)` `cat \| dog + (! mouse)`

Service Manager9.41

Integrate > HPE Universal CMDB (UCMDB) > Enable an integration to HPE Universal CMDB

Enable an integration to HPE Universal CMDB

**Applies to User Roles:**
System Administrator

You must have the SysAdmin capability word to use this procedure.

You can configure Service Manager to display the actual state of CIs in the HPE Universal CMDB server by defining an active integration in the System Information Record. After you define this active integration, Service Manager displays the Actual State tab in Configuration Management forms, and displays the View in UCMDB or View in UCMDB Browser button in CI records synchronized from UCMDB.

Note The UCMDB Browser is an optional add-on to UCMDB. For more information, see HPE Universal CMDB Browser.

To enable an integration to UCMDB in Service Manager:

Click System Administration > Base System Configuration > Miscellaneous > System Information Record.
Click the Active Integrations tab.
Select the HP Universal CMDB option.

Complete the following fields.

Field	Description
UCMDB webservice URL	This is the URL to the HPE Universal CMDB web service API. The URL has the following format: `http://<UCMDB server name>:<port>/axis2/services/ucmdbSMService` Replace <UCMDB server name> with the host name of your UCMDB server, and replace <port> with the communications port your UCMDB server uses.
UserId Password	This is the UCMDB account (user name/password) used to synchronize CI information with Service Manager. For example, admin/admin.
Multi-tenant UCMDB webservice URL	This is the URL that Service Manager uses to synchronize company records with UCMDB when running in multi-company mode. This URL should use the following format: `http://<ucmdb server name>:<port>/axis2/services/UcmdbManagementService`.
UserId Password	This is the UCMDB account (user name/password) that has the privilege to add/delete company records.
UCMDB Browser URL	This is the UCMDB Browser URL. It is in the following format: `http://<UCMDB browser server name>:<port>/ucmdb-browser` For example: http://myucmdbbrowserserver:8081/ucmdb-browser Note The UCMDB Browser URL field is required to enable an integration to the UCMDB Browser. If you specify a value for this field, the View in UCMDB Browser button will replace the View in UCMDB button in CI records synchronized from UCMDB; only when you leave this field empty, the View in UCMDB button is displayed.

Click Save.

Service Manager displays the message:

Information record updated.

Note To enable the integration, you still need to set up an integration point in UCMDB. For details, see HPE Universal CMDB Integration Guide.

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