Develop > Operational Reports Guide > Installing Crystal Reports > Installation Requirements and Compatibility

Installation Requirements and Compatibility

Installation Requirements

The following components must be installed prior to using the HPE Service Manager reporting feature:

  • HPE Service Manager Legacy Listener
  • HPE Service Manager ODBC Driver
  • Crystal Reports

Software Compatibility

This reporting and analysis package was developed using the following software applications and is considered compatible with these versions only.

  • HPE Service Manager 9.2x, 9.3x, and 9.4x run-time environment
  • HPE Service Manager 9.2x, 9.3x, and up to 9.4x applications
  • HPE Service Manager ODBC Driver
  • Crystal Reports 2008, 2013 SP3

Crystal Reports Compatibility

Crystal Reports 2013 are compatible with all Operation Reports versions, including 1.00, 9.20, 9.21, and 9.30.