Search for	Example	Results
A single word	`cat`	Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".
A phrase. You can specify that the search results contain a specific phrase.	`"cat food"` (quotation marks)	Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

Search for	Operator	Example
Two or more words in the same topic	`AND` `and` `+` (plus symbol) `&` (ampersand)	`cat AND dog` `"cat food"+milk` `"cat food"&"dog food"`
Either word in a topic	`OR` `or` `\|` (pipe)	`cat OR dog` `cat \| dog`
Topics that do not contain a specific word or phrase	`NOT` `not` `!` (exclamation point)	`NOT cat` `! dog`
Topics that contain one string and do not contain another	`^` (caret)	`cat ^ mouse`
A combination of search types	`( )` parentheses	`cat + (dog \| mouse)` `cat \| dog + (! mouse)`

Service Manager9.41

Administer > Scheduled Maintenance > Scheduled Maintenance exception models > Examples: Scheduled Maintenance exception models

Examples: Scheduled Maintenance exception models

Assume that you have a Day Shift calendar that specifies 9AM – 5PM, Monday – Friday. Saturday and Sunday are not included in the calendar. There is a scheduled task that runs every hour beginning at 8:30 AM.

Model	Result
No Exceptions model	The task runs every hour on the half-hour 8:30 AM, 9:30, 10:30, ... 5:30 PM and so on.
Only Calendars model	The task runs only during the Day Shift. The task runs every hour on the half-hour 8:30 AM, 9:30, 10:30, … 4:30 PM. The task triggers again at 5:30 PM, but does not run because it cannot run outside of the defined calendar hours.
Except Calendars model	The task run at any time except during the Day Shift. The task triggers at 8:30 AM, 9:30, 10:30, … 4:30 PM, but it does not run until the Day Shift ends. When the task triggers at 5:30 PM, it runs normally.

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