Administer > Scheduled Maintenance > Scheduled Maintenance commands in Configuration Management > Generate a maintenance task from an existing record

Generate a maintenance task from an existing record

Applies to User Roles:

System Administrator

Change Manager

Change Coordinator

Incident Manager

Incident Coordinator

To generate a maintenance task from an existing record:

  1. From the System Navigator, click one of the following:
    • Click Change Management > Search Changes.

    • Click Incident Management > Search Incidents.
    • Click Request Fulfillment > Search Requests.
  2. Click Search.
  3. Select a record to view in the appropriate record form.
  4. Click More or the More Actions icon.
  5. Click Generate Maintenance.
  6. Click the Schedule tab.
  7. The default schedule for a generated maintenance task is Regularly: Every 1 00:00:00, beginning with the current date and time. Change this value if necessary.
  8. If this task appears in the Scheduled Maintenance Administrative Options, or the named template does not exist, Scheduled Maintenance creates a skeletal scheduled maintenance task. Skeletal maintenance tasks have a default inactive status. Click the Active check box to run the task.