Search for	Example	Results
A single word	`cat`	Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".
A phrase. You can specify that the search results contain a specific phrase.	`"cat food"` (quotation marks)	Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

Search for	Operator	Example
Two or more words in the same topic	`AND` `and` `+` (plus symbol) `&` (ampersand)	`cat AND dog` `"cat food"+milk` `"cat food"&"dog food"`
Either word in a topic	`OR` `or` `\|` (pipe)	`cat OR dog` `cat \| dog`
Topics that do not contain a specific word or phrase	`NOT` `not` `!` (exclamation point)	`NOT cat` `! dog`
Topics that contain one string and do not contain another	`^` (caret)	`cat ^ mouse`
A combination of search types	`( )` parentheses	`cat + (dog \| mouse)` `cat \| dog + (! mouse)`

Service Manager9.41

Administer > System Security > Mandanten file security > Enable Mandanten security on a file

Enable Mandanten security on a file

Applies to User Roles:

System Administrator

You must have the SysAdmin capability word to use this procedure.

To enable Mandanten security on a file:

Create a security group to define the filtering conditions you want to use on the protected file.
Define the Mandant field that you want HPE Service Manager to read when it checks whether an operator meets the filtering conditions.
Add any restricting queries you want to add to the security group.
Restricting queries further restricts the data that operators in the security group can access.
Assign operators to security groups that match the data you want them to access.

Note: If the system administrator does not assign an operator to a security group, then that operator can see an unfiltered view of all the files to which the operator's user role and application profile permit access.