Search for	Example	Results
A single word	`cat`	Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".
A phrase. You can specify that the search results contain a specific phrase.	`"cat food"` (quotation marks)	Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

Search for	Operator	Example
Two or more words in the same topic	`AND` `and` `+` (plus symbol) `&` (ampersand)	`cat AND dog` `"cat food"+milk` `"cat food"&"dog food"`
Either word in a topic	`OR` `or` `\|` (pipe)	`cat OR dog` `cat \| dog`
Topics that do not contain a specific word or phrase	`NOT` `not` `!` (exclamation point)	`NOT cat` `! dog`
Topics that contain one string and do not contain another	`^` (caret)	`cat ^ mouse`
A combination of search types	`( )` parentheses	`cat + (dog \| mouse)` `cat \| dog + (! mouse)`

Service Manager9.41

Administer > System Security > Secure Sockets Layer (SSL) encryption and server certificates > Secure Sockets Layer (SSL) configuration options > Requirements for optional SSL encryption > Enable SSL encryption for Windows clients

Enable SSL encryption for Windows clients

You can configure your Windows clients to use the HPE Service Manager server's certificate for SSL encryption. If The HPE Service Manager server requires SSL connections from clients, then this setting is unnecessary because all clients will use the server's certificate for SSL encryption. If SSL connections are optional, then you can use these steps to enable SSL encryption between the client and server.

If you are managing a private certificate authority, import the certificate for your private certificate authority into the cacerts keystore.
If you are using the services of a certificate authority vendor, the cacerts file should already contain your vendor's certificate. Open the cacerts file and verify that your vendor's certificate is present.
Copy the updated cacerts keystore to one of two locations:
- <Windows client installation path>\plugins\com.hp.ov.sm.client.common_x.xx folder
- A network share accessible to your Windows clients
Open the HPE Service Manager Windows client.
Click Window > Preferences > HPE Service Manager > Security.
Click Browse for the CA certificates file field.
Browse to the path of the cacerts keystore.
Click OK to accept the path.
Click OK to save your changes.
Use the Client Configuration Utility to save the custom SSL configuration of this Windows client and deploy the new Windows Client installer to your network.

Send Help Center feedback