Use > Service Catalogs > Service Catalog Configuration Management: Service States

Service Catalog Configuration Management: Service States

In the Service Catalog, which represents the business-user view of the catalog, a catalog item can be simply made active or inactive. In the Configuration Management database, where business services are represented as CIs, HPE Service Manager allows Catalog Managers to designate the state of the service. Service state codes can be created to meet an organization’s requirements.