Administer > Status and Notifications > HTML Email > Reference for Out-of-Box HTML email templates

Reference for Out-of-Box HTML email templates

The follow table lists the out-of box HTML email templates.

Module Template name
Change Management ChM Change Approval Approved
Change Management ChM Change Approval Pending
Change Management ChM Change Close
Change Management ChM Change Close2
Change Management ChM Change Denial
Change Management ChM Change Move
Change Management ChM Change Open
Change Management ChM Change Open Subscriptions
Change Management ChM Change Open2
Change Management ChM Change Pending
Change Management ChM Change Retract
Change Management ChM Change Subscription Approved
Change Management ChM Change Subscription Close
Change Management ChM Change Subscription Denied
Change Management ChM Change Subscription Open
Change Management ChM Change Subscription Retract
Change Management ChM Change Update
Change Management ChM Change Update Reassigned
Change Management ChM Change Update Returned
Change Management ChM Change Update Returned2
Change Management ChM Change Update Subscriptions
Change Management ChM Final Approval
Change Management ChM Final Denial
Change Management ChM not assigned
Change Management ChM notice
Change Management ChM Retract All
Change Management ChM Retract One
Change Management ChM SLA.alert
Change Management ChM SLA.max
Change Management ChM SLA.target
Change Management ChM Task Approval
Change Management ChM Task Close
Change Management ChM Task Denial
Change Management ChM Task Not Approved
Change Management ChM Task not assigned
Change Management ChM Task notice
Change Management ChM Task Open
Change Management ChM Task Pending
Change Management ChM Task Pending Approval
Change Management ChM Task Retract
Change Management ChM Task Update
Change Management CM.change.logging
Change Management CM.task
Incident Management IM Alert Reassign
Incident Management IM Close
Incident Management IM Open
Incident Management IM Reopen
Incident Management IM Resolved
Incident Management IM.update.incident
Incident Management IM Update
Service Desk Contacts Details
Service Desk Interaction Preview
Service Desk SD.incident.notify
Service Desk SM Add
Service Desk SM Add ESS
Service Desk SM Close
Service Desk SM Escalate
Service Desk SM Update