Search for	Example	Results
A single word	`cat`	Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".
A phrase. You can specify that the search results contain a specific phrase.	`"cat food"` (quotation marks)	Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

Search for	Operator	Example
Two or more words in the same topic	`AND` `and` `+` (plus symbol) `&` (ampersand)	`cat AND dog` `"cat food"+milk` `"cat food"&"dog food"`
Either word in a topic	`OR` `or` `\|` (pipe)	`cat OR dog` `cat \| dog`
Topics that do not contain a specific word or phrase	`NOT` `not` `!` (exclamation point)	`NOT cat` `! dog`
Topics that contain one string and do not contain another	`^` (caret)	`cat ^ mouse`
A combination of search types	`( )` parentheses	`cat + (dog \| mouse)` `cat \| dog + (! mouse)`

Service Manager9.41

Develop > Tailoring > Data management > Data Policy > Define CI Auto Complete Table Columns

Define CI Auto Complete Table Columns

Applies to User Roles:

System Administrator

When a web client user enters CI information in the reference modules (such as Incident, and Change), a drop-down table for Auto Complete is displayed, which lists a number of field values of the matching CIs so that the user can easily select the right CI. By default, the following fields (columns) are displayed in the Auto Complete table: Display Name, CI Identifier, Type, Environment, and Assignment. You can customize this field list.

Note Auto Complete is always enabled for a field that has a referenced table defined, regardless of the value of the comfillAutoComplete parameter and the Auto Complete property setting defined in Forms Designer for that field. For more information, see Specify a referenced table for a field and Auto complete.

To define the Auto Complete Table Columns for CIs, follow these steps:

Open the device data policy record.

There are several ways to do so. For example, open the device dbdict record, and then click More > Data Policy.
Click the Auto Complete Table Columns tab, and then edit the existing list of fields.

The display.name field is always the first column in the Auto Complete drop-down table that is displayed to users, even if you delete it from this tab. If you configure an empty or duplicate row, the system automatically removes it when you save your configuration.
Save the data policy record.

Send Help Center feedback