Search for	Example	Results
A single word	`cat`	Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".
A phrase. You can specify that the search results contain a specific phrase.	`"cat food"` (quotation marks)	Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

Search for	Operator	Example
Two or more words in the same topic	`AND` `and` `+` (plus symbol) `&` (ampersand)	`cat AND dog` `"cat food"+milk` `"cat food"&"dog food"`
Either word in a topic	`OR` `or` `\|` (pipe)	`cat OR dog` `cat \| dog`
Topics that do not contain a specific word or phrase	`NOT` `not` `!` (exclamation point)	`NOT cat` `! dog`
Topics that contain one string and do not contain another	`^` (caret)	`cat ^ mouse`
A combination of search types	`( )` parentheses	`cat + (dog \| mouse)` `cat \| dog + (! mouse)`

Service Manager9.41

Develop > Tailoring > Environment configuration > Differential Upgrade utility > Checklist: Differential upgrade steps > Create or update a Patch record

Create or update a Patch record

Applies to User Roles:

System Administrator

To create or update a Patch record:

Click Tailoring > Differential Upgrade > Patch Records.
Type the name of the Patch record in the Patch Name text box.
Type a query (or false) in the Application Clusters text box. For example:
application ="app_name"
Type a query (or false) in the Format Records text box. For example:
name ="format_name"
Type the names of files to be included in the Patch record in the Dbdict fields.
Click the Add check box if you want to Add new records only. Otherwise, the Differential Upgrade utility processes both updated and new records.
Type true, false, or an advanced query in the Query field for each file. True includes all records from the file; false does not return any records. An advanced query enables you to customize the results.
For a new Patch record, click Add.
To update a Patch record, click Save.
Click OK.

There must be a Patch record for each system in the comparison. Each patch record must point to the same files and records. You can create it once on each system, or create it on one system, unload it, and load it into the other system.

Send Help Center feedback