Search for	Example	Results
A single word	`cat`	Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".
A phrase. You can specify that the search results contain a specific phrase.	`"cat food"` (quotation marks)	Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

Search for	Operator	Example
Two or more words in the same topic	`AND` `and` `+` (plus symbol) `&` (ampersand)	`cat AND dog` `"cat food"+milk` `"cat food"&"dog food"`
Either word in a topic	`OR` `or` `\|` (pipe)	`cat OR dog` `cat \| dog`
Topics that do not contain a specific word or phrase	`NOT` `not` `!` (exclamation point)	`NOT cat` `! dog`
Topics that contain one string and do not contain another	`^` (caret)	`cat ^ mouse`
A combination of search types	`( )` parentheses	`cat + (dog \| mouse)` `cat \| dog + (! mouse)`

Service Manager9.41

Develop > Tailoring > Form creation > Format Control > Sequential numbering for Format Control > Create a Format Control record with prefixes and suffixes

Create a Format Control record with prefixes and suffixes

Applies to User Roles:

System Administrator

Sequential numbering is a subroutine process of Format Control that automatically adds identifying numbers to database records as they are created for Configuration Management, incident records, or employee records. Prefixes and suffixes are used to embed information in the sequential number and provide additional levels of identification. For example, each device in the database might be described by a logical name in the form of DEV(number)/(device type). For workstations, the device type might be WS. In this case, DEV is the prefix for the sequential number and /WS is the suffix.

To create a format control record with prefixes and suffixes:

Click Tailoring > Format Control.
Type device.workstation in the Name field of the Format Control Initializations form.
Click Search.
Click Subroutines in the More Actions menu or click the Subroutines button.

Use the following values to complete the Subroutines process:

Application Name	Add	Before	Error Message
getnumb.fc	true	true	Sequential number did not process correctly!

Names	Definition	Values
record	The record in which the number is placed. In this example, the device.workstation record.	$file
name	The sequential number class to be used.	devices
prompt	The field within the record receiving the sequential number.	logical.name
string1	The string (prefix) to be added to the front of the sequential number when creating a new number.	DEV
query	The string (suffix) to be added to the end of the sequential number when creating a new record.	/WS
text	Defines the sequential number type (number or string). Since characters occur in the number, this must be string.	string
number1	Determines the length of the sequential number.	val(“4”, 1)

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