Search for	Example	Results
A single word	`cat`	Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".
A phrase. You can specify that the search results contain a specific phrase.	`"cat food"` (quotation marks)	Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

Search for	Operator	Example
Two or more words in the same topic	`AND` `and` `+` (plus symbol) `&` (ampersand)	`cat AND dog` `"cat food"+milk` `"cat food"&"dog food"`
Either word in a topic	`OR` `or` `\|` (pipe)	`cat OR dog` `cat \| dog`
Topics that do not contain a specific word or phrase	`NOT` `not` `!` (exclamation point)	`NOT cat` `! dog`
Topics that contain one string and do not contain another	`^` (caret)	`cat ^ mouse`
A combination of search types	`( )` parentheses	`cat + (dog \| mouse)` `cat \| dog + (! mouse)`

Service Manager9.51

Use > Request Fulfillment > Request Fulfillment configuration > Stock management > Create a reorder rule

Create a reorder rule

Security Roles: Stock Manager

You can define reorder rules for particular product catalog items to facilitate or automate the reordering process.

To create a reoder rule, follow these steps:

In the System Navigator, click Request Fulfillment > Stock Management > Reorder Rules.
Click New. The Reorder Rule form is displayed.

Create the reorder rule according to the following table:

Setting	Description
Part No.	The part number of the product catalog item for which you want to create a reorder rule.
Min. Ord. Amount	The minimum order quantity for the product catalog item. If an operator requests less than this amount, the system will raise the requested amount to this amount.
Max. Ord. Amount	The maximum order quantity for the product catalog item. If an operator requests more than this amount, the system will lower the requested amount down to this amount.
Lot Size (Ord.)	The order amount is a multiple of this number. If not, the system will adjust it accordingly.
Unit/Measure	The standard unit of measure for the product catalog item. The valid values are defined in the “unitofmeasure” table.
Send email to Stock Manager/Generate order	If Send email to Stock Manager is selected, a notification will be sent to the stock manager of the specific stockroom to inform the stock manager to create the order manually. If the stock manager for the specific stockroom is not specified, the default stock manager will be notified. If Generate order is selected, an order record with a purchase task is automatically generated based on the “Order” request model and the order assignee is the stock manager of the specific stockroom. If stock manager of the specific stockroom is not specified, the default stock manager will be assigned.
Default Stock Manager	When the stock manager of the specific stockroom is not specified, the default stock manager will be notified or assigned.
Stockroom/Reorder Point/Reorder Amount	You can specify the reorder point and reorder amount for each stockroom.

Click Save. The reorder rule is created.

Send Help Center feedback