Search for	Example	Results
A single word	`cat`	Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".
A phrase. You can specify that the search results contain a specific phrase.	`"cat food"` (quotation marks)	Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

Search for	Operator	Example
Two or more words in the same topic	`AND` `and` `+` (plus symbol) `&` (ampersand)	`cat AND dog` `"cat food"+milk` `"cat food"&"dog food"`
Either word in a topic	`OR` `or` `\|` (pipe)	`cat OR dog` `cat \| dog`
Topics that do not contain a specific word or phrase	`NOT` `not` `!` (exclamation point)	`NOT cat` `! dog`
Topics that contain one string and do not contain another	`^` (caret)	`cat ^ mouse`
A combination of search types	`( )` parentheses	`cat + (dog \| mouse)` `cat \| dog + (! mouse)`

Service Manager9.51

Administer > Application setup > Process Designer > Process Designer Workflows > Workflow transitions > Create a manual workflow transition

Create a manual workflow transition

Applies to User Roles:

System Administrator

Implementer

When you set up a workflow, you can require an operator action to move a record from one phase to another. This type of transition, in which an operator must press a button or otherwise trigger an action, is a manual transition.

To create a manual workflow transition, follow these steps:

Click Tailoring > Process Designer > Workflows.
Open the applicable workflow from the Workflows list.
Click the phase where the manual transition will begin.
Hover your mouse until you see a hand symbol and then drag the mouse to add another phase.
Enter the following information.

Field	Description
Transaction Type	Evaluates to one of the following transition types: Manual, Automatic, or Default. Select the Manual transition type.
Command Name	Evaluates to command location: Tray, More Options List, or Button.
Description	Type a description of the transition. This description is displayed when you hover the mouse over the transition in the Workflow Viewer.
Condition	Evaluates to a condition that you can add to the transition.
Rule Sets	Evaluates to the rule sets you created for the transition. Click Add and then select the ID of the rule set you want to add. Click OK.
Save record prior executing the transition	Select this option if you want the record to be saved before the transition occurs.

Click Save.

You have added a manual transition.

Note Click the Localize Command Label icon in the Command Name text box to open the HPE Service Manager Message form of a transition. In this page, you can add a message record for a new transition or view the message record of an existing transition.

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