Search for	Example	Results
A single word	`cat`	Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".
A phrase. You can specify that the search results contain a specific phrase.	`"cat food"` (quotation marks)	Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

Search for	Operator	Example
Two or more words in the same topic	`AND` `and` `+` (plus symbol) `&` (ampersand)	`cat AND dog` `"cat food"+milk` `"cat food"&"dog food"`
Either word in a topic	`OR` `or` `\|` (pipe)	`cat OR dog` `cat \| dog`
Topics that do not contain a specific word or phrase	`NOT` `not` `!` (exclamation point)	`NOT cat` `! dog`
Topics that contain one string and do not contain another	`^` (caret)	`cat ^ mouse`
A combination of search types	`( )` parentheses	`cat + (dog \| mouse)` `cat \| dog + (! mouse)`

Service Manager9.51

Use > Change Management > Change Management overview > What are notifications?

What are notifications?

Messages are generated by HPE Service Manager events, such as opening or closing a change or task. Administrators can edit these messages, add new messages, change the conditions that trigger the messages, and select who will receive the messages.

The Notification Engine normalizes notification across the applications, removing the need for each module to define its own notification process (like cm messages).

The notification engine can be called by PD rule type "Send Notifications", which can be attached to PD workflows at both the phase and workflow levels. Alternatively, you can use Process Designer Send HTML Mail rules to call HTML notifications from the Process Designer workflow.

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