Search for	Example	Results
A single word	`cat`	Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".
A phrase. You can specify that the search results contain a specific phrase.	`"cat food"` (quotation marks)	Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

Search for	Operator	Example
Two or more words in the same topic	`AND` `and` `+` (plus symbol) `&` (ampersand)	`cat AND dog` `"cat food"+milk` `"cat food"&"dog food"`
Either word in a topic	`OR` `or` `\|` (pipe)	`cat OR dog` `cat \| dog`
Topics that do not contain a specific word or phrase	`NOT` `not` `!` (exclamation point)	`NOT cat` `! dog`
Topics that contain one string and do not contain another	`^` (caret)	`cat ^ mouse`
A combination of search types	`( )` parentheses	`cat + (dog \| mouse)` `cat \| dog + (! mouse)`

Service Manager9.51

Use > Configuration Management > Configuration management administrator tasks > Configuration Management profile records > Checklist: Software license tracking and compliance > Check software license compliance automatically

Check software license compliance automatically

Applies to User Roles:

System Administrator

You can automatically check software license compliance in the Configuration Management application.

To check software license compliance automatically, follow these steps:

Click Configuration Management > Administration > Software Counters.
Use search or advanced search to find one or more records.
Select the software counter record for which you want to check compliance.
Click Create Schedule Record on the Results tab to launch the Schedule Software Compliance Check wizard.
Select a date for the first compliance check to occur.
If you want to schedule recurring compliance checks, select a date for the next compliance check to occur, and then click Monthly, Quarterly, Semi-Annually, or Annually.
Click Finish to complete the automatic schedule.

Configuration Management creates a schedule record with the same name as the software counter record.

Note After Configuration Management completes a compliance check, it displays all results on the Results tab. Click No. of Rights on the Results tab to display a list of all the software licenses counted during the compliance check.

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