Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Search for | Example | Results |
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A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Search for | Operator | Example |
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Two or more words in the same topic |
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Either word in a topic |
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Topics that do not contain a specific word or phrase |
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Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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A combination of search types | ( ) parentheses |
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Connect to database dialog box
Based on the database that Service Manager uses and whether the sqllogin
parameter is encrypted in the sm.ini
file, Service Manager Doctor displays different fields in the Connect to database dialog box to prompt you for the log-in information of the Service Manager database.
-
If SQL Server is used and the
sqllogin
parameter is encrypted, Service Manager Doctor prompts you for the listening TCP port, user name, and password, as shown below: -
If SQL Server is used but the
sqllogin
parameter is not encrypted, Service Manager Doctor prompts you for the listening TCP port, as shown below: -
If a database other than SQL Server is used and the
sqllogin
parameter is encrypted, Service Manager Doctor prompts you for the user name and password, as shown below:
We welcome your comments!
To open the configured email client on this computer, open an email window.
Otherwise, copy the information below to a web mail client, and send this email to ovdoc-ITSM@hpe.com.
Help Topic ID:
Product:
Topic Title:
Feedback: