Search for	Example	Results
A single word	`cat`	Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".
A phrase. You can specify that the search results contain a specific phrase.	`"cat food"` (quotation marks)	Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

Search for	Operator	Example
Two or more words in the same topic	`AND` `and` `+` (plus symbol) `&` (ampersand)	`cat AND dog` `"cat food"+milk` `"cat food"&"dog food"`
Either word in a topic	`OR` `or` `\|` (pipe)	`cat OR dog` `cat \| dog`
Topics that do not contain a specific word or phrase	`NOT` `not` `!` (exclamation point)	`NOT cat` `! dog`
Topics that contain one string and do not contain another	`^` (caret)	`cat ^ mouse`
A combination of search types	`( )` parentheses	`cat + (dog \| mouse)` `cat \| dog + (! mouse)`

Service Manager9.52

Develop > Process Designer Tailoring Best Practice Guide > Best practices for tailoring a Process Designer module > Configure a workflow

Configure a workflow

To create a new workflow, you can create one from scratch or copy an existing workflow.

If you copy an existing workflow, you must enter the information that is described in the following table.

Field	Description
New workflow name	The name of the new workflow
Copy rule sets?	Determines whether the rule set that are used by the workflow are also copied. Out-of-box rule sets are marked as "HPE Proprietary" and are read-only. However, copied rule sets are editable. Select this option if you want to customize rule sets. Do not select this option if you want to use the out-of-box logic. Note We recommend that you use the out-of-box rule sets as far as possible, as this facilitates the upgrade process and enables you to benefit from any future enhancements to out-of-box rule sets.
Rule set prefix	If you copy the rule sets, you must specify a prefix for the copied rule sets. The format new rule set name is <prefix>.<the original rule set name>

Field

Description

New workflow name

The name of the new workflow

Copy rule sets?

Determines whether the rule set that are used by the workflow are also copied. Out-of-box rule sets are marked as "HPE Proprietary" and are read-only. However, copied rule sets are editable.

Select this option if you want to customize rule sets.
Do not select this option if you want to use the out-of-box logic.

Note We recommend that you use the out-of-box rule sets as far as possible, as this facilitates the upgrade process and enables you to benefit from any future enhancements to out-of-box rule sets.

Rule set prefix

If you copy the rule sets, you must specify a prefix for the copied rule sets. The format new rule set name is <prefix>.<the original rule set name>

Send Help Center feedback