Install > Install the Mobile Applications client > Work with Service Manager Mobile Applications > Using Service Manager Mobile Applications in self-service user view > View, approve, or deny pending approval requests

View, approve, or deny pending approval requests

User role: IT Operator

Users with the self-service Approval menu is allowed to view, approve, or deny pending approval requests.

To view, approve, or deny pending approval requests, follow these steps:

  1. Tap the menu icon and then tap Pending Approval to view your pending approvals.

  2. Tap one record and then tap View, Approve or Deny.

  3. If there are more than 10 pending approvals, tap the More button to view the records on the next page.

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