Information Retrieval (IR) expert parameters: ir_query_drop_off

Parameter

ir_query_drop_off

Description

This parameter defines the maximum percentage deviation from the original search term that HPE Service Manager can use to find related records. As this percentage increases, Service Manager includes more variations of the search terms in query results.

For example, with the default 50% variance Service Manager can vary a six letter search term by three letters. Therefore, if the search word is "cables," Service Manager may include variations such as "tables" and "cabins" in the search.

Valid if set from

Server's operating system command prompt

Initialization file (sm.ini)

Requires restart of the Service Manager server?

Yes

Default value

50

Possible values

Maximum percentage of search term variance

Example usage

Command line: sm -httpPort:13080 -ir_query_drop_off:66

Initialization file: ir_query_drop_off:66