How to Change the System User Name or Password through the JMX Console

The JMX console uses system users, that is, cross-customer users in a multi-customer environment. You can log in to the JMX console with any system user name. The default name is sysadmin.

You change the password either through the JMX console or through the Server Management tool.

To change the default system user name or password through the JMX console:

1. Launch a Web browser and enter the following address: https://localhost:8443/jmx-console.

2. Enter the JMX console authentication credentials.

3. Locate UCMDB:service=Authorization Services and click the link to open the Operations page.

4. Locate the resetPassword operation.

   • In the userName field, enter sysadmin.

   • In the password field, enter a new password.

     Note The default password policy requires the password to include at least one of each of the four following types of characters:

     • Uppercase alphabetic characters
     • Lowercase alphabetic characters
     • Numeric characters
     • Symbol characters :/._+-[]

     It also requires the password to adhere to the minimum length, which is set by the Password minimum length infrastructure setting.

5. Click Invoke to save the change.

To change the default system user name or password through the Server Management tool:

1. For Windows: run the following file: C:\UCMDB\UCMDBServer\tools\server_management.bat.

   For Linux: Run server_management.sh located in the following folder:

   /opt/UCMDB/UCMDBServer/tools/.

2. Log in to the tool with the authentication credentials: sysadmin/<password>.
3. Click the Users link.
4. Select the system user and click Change password for logged-on user.
5. Enter the old and new passwords and click OK.