Searching the Help
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Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Search for | Example | Results |
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A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Search for | Operator | Example |
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Two or more words in the same topic |
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Either word in a topic |
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Topics that do not contain a specific word or phrase |
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Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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A combination of search types | ( ) parentheses |
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- Administration Methods
- Unified Resource Manager (URM) JMX Methods
- How to Manage UCMDB Licenses Using the JMX Console
- How to Enable Remote Access to the JMX Console
- How to Download a Zip File of Log Files and Thread Dumps
- How to Retrieve UCMDB Server Logs for a Specific Time Frame
- How to Access Support Using the JMX Console
- How to Set Master Keys
- How to Use the User Activity Log
- How to Configure UCMDB Log Levels
- How to Check the Database Connection
- How to View the KPI Dashboard
- How to Enable Validation of Host Header of a Request
- How to Show/Hide the "Cannot invoke trigger" Error Message on UI
- How to View and Track Hotfixes Applied on UCMDB Server
- How to Enable Asynchronous CI History
- How to Enable CI Properties Validation On SDK APIs
- How to Encrypt/Decrypt IP Ranges Information on the Probes
- How to Prevent Custom CI Attributes Values from Being Updated by Default Values During Reconciliation
- How to Configure Maximum Number of Condition Phrases for a Single Node
- How to Enable and Define LDAP Authentication Method
- How to Change the Priority of a User Repository
- How to Restrict User Access to a Limited Subset of the UCMDB Server JMX Methods
- How to Enable Login to Universal CMDB with SAML Authentication
- High Availability Mode JMX Methods
- UCMDB Browser module JMX Methods
- Package Manager JMX Methods
- History DB Services JMX Methods
How to Check the Database Connection
To check that the database server is up and running:
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Launch the Web browser and navigate to: https://localhost:8443/jmx-console.
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Under UCMDB, click UCMDB:service=Dal Services to open the JMX MBean View.
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Invoke the function getDbContext with a customerID parameter value of 1.
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Check that the operation result shows no problems.
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