Search for	Example	Results
A single word	`cat`	Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".
A phrase. You can specify that the search results contain a specific phrase.	`"cat food"` (quotation marks)	Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

Search for	Operator	Example
Two or more words in the same topic	`AND` `and` `+` (plus symbol) `&` (ampersand)	`cat AND dog` `"cat food"+milk` `"cat food"&"dog food"`
Either word in a topic	`OR` `or` `\|` (pipe)	`cat OR dog` `cat \| dog`
Topics that do not contain a specific word or phrase	`NOT` `not` `!` (exclamation point)	`NOT cat` `! dog`
Topics that contain one string and do not contain another	`^` (caret)	`cat ^ mouse`
A combination of search types	`( )` parentheses	`cat + (dog \| mouse)` `cat \| dog + (! mouse)`

Configuration Management System (CMS)2018.05

Use > JMX Reference > Administration Methods > How to Retrieve UCMDB Server Logs for a Specific Time Frame

How to Retrieve UCMDB Server Logs for a Specific Time Frame

You can produce a zip file containing all UCMDB server logs for a given time frame. This is intended for support engineers or other users who need to obtain logs for a specific time frame.

To generate the zip file from the client machine:

Launch the Web browser and enter the server address, as follows: https://<UCMDB Server Host Name or IP>:8443/jmx-console.

You may have to log in with a user name and password.
Under UCMDB, click UCMDB:service=Server Services to open the JMX MBEAN View page.
Locate the executeServerLogParser operation.
Enter the start time in the required format.
(Optional) Enter an end time. If you do not provide an end time, the current time that the JMX method is invoked is used.
Click Invoke.

When the process has finished, the file can be downloaded from the browser.

Limitations

The zip file is also located on the UCMDB server machine as the C:\UCMDB\UCMDBServer\runtime\ParsedLogGrabber_<time>.zip file. For maintenance purposes, this file must be manually deleted.
The folder C:\UCMDB\UCMDBServer\runtime\log\ParsedLogs_<date> is also created and contains the unzipped contents. For maintenance purposes, this file must be manually deleted.
In high availability UCMDB deployments, this JMX method is running against one server only.
Only logs from the same date can be parsed.

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