How to Disable Call Home

This section describes how to disable the Call Home feature from different UCMDB components depending on your needs.

To disable Call Home completely, do all of the following:

Disable Call Home from Data Flow Probe

This task describes how to disable the Call Home feature from Data Flow Probe, which also frees port 80. This makes port 80 available if you need to use it for other purpose.

To do so,

  1. On the Data Flow Probe, locate the DataFlowProbe.properties file in the C:\UCMDB\DataFlowProbe\conf folder and open it using a text editor.
  2. Add the following line into the file:

    appilog.agent.callhome.enabled=true

    The default value for the setting is true, which means that the call home function is enabled the call home port is open.

    To disable the call home function, simply set the value to false.

  3. Save the file.
  4. Restart the Data Flow Probe.

Note If you simply want to change the default port number for Call Home, see How to Enable Changing the Default Port Number for Call Home.

Disable Call Home from UD Agent

The Call Home feature can be disabled depending on the method that you use to install UD Agent.

  • Infrastructure Discovery Activity

    Set Request Frequency on the Agent Deployment page of the Infrastructure Discovery Activity to 0. For details about the Infrastructure Discovery Activity, see the Discovery Activities section of the Content Help.

  • Manual

    • Windows

      Do either of the following:

      • When manually installing UD Agent, do not provide Call Home Primary URL and Secondary URL.
      • If you already installed UD Agent, do the following:

        1. Open Registry Editor, go to HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Hewlett-Packard\Universal Discovery\V1\Options, and do either of following:

          • Set the value data of CallHomeTimeout to 0.
          • Delete the value data of CallHomeURL0.
        2. Restart UD Agent, or run the Update UD Agent job.

    • Unix and macOS

      When manually installing UD Agent via agentinstall.sh, set the timeout parameter to 0. For example,

      sudo ./agentinstall.sh --timeout 0 hp-ud-agent-linux-x64.rpm

      For details about agentinstall.sh, see Universal Discovery Resources for UNIX.

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