Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Search for | Example | Results |
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A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Search for | Operator | Example |
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Two or more words in the same topic |
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Either word in a topic |
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Topics that do not contain a specific word or phrase |
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Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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A combination of search types | ( ) parentheses |
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- CI Type Manager User Interface
- Add/Edit Attribute Dialog Box
- Add/Remove Relationship Dialog Box
- CI Type Manager Page
- Create Configuration Item Type/Relationship/Calculated Relationship Wizard
- Create/Update List/Enumeration Definition Dialog Box
- Export Selected CITs to Excel Dialog Box
- Export Selected CITs to PDF Dialog Box
- System Type Manager Dialog Box
CI Type Manager Page
This page enables you to view the information in the CI Type model, which contains the definitions of all configuration item types (CITs) defined in the system and the relationships that define the connections between them. Each CIT has its own attributes, as well as the attributes inherited from its parent CIT.
To access | Select |
Important information |
CI Type Manager consists of the following panes:
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Relevant tasks | |
See also |
User interface elements are described below (unlabeled elements are shown in angle brackets):
UI Element (A-Z) | Description |
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New. Opens the Create Configuration Item Type Wizard which enables you to define a new CI type. For details, see Create Configuration Item Type/Relationship/Calculated Relationship Wizard. | |
Delete. Deletes the selected CI type or relationship. This option is only available for CI types that have no children and no instances. Note
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Refresh. Refreshes the data content of the hierarchical tree structure that may have been modified by other users. | |
Save. Saves the changes made to a CI type. | |
Import From XML. Enables you to import CITs from an external file. | |
Export To XML. Enables you to export a CIT as an XML file. Use this option to move CITs from one server to another. | |
Export Class Model. Enables you to export a CIT. Choose the export format. The available options are:
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View UCMDB Class Model. Opens the Class Model Reference, which contains information on all packages, CI types, and relationships in the class model. | |
<CI Type/Relationship Box> |
Select one of the following options:
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<Editing Pane> |
The following tabs are available:
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<Main Menu> | For details, see Main Menu. |
<Toolbar> | For details, see Toolbar Options. |
CI Types Pane |
A hierarchical tree structure of the CI Type model containing the inheritance relationships among CITs, and displaying the number of instances of each CIT in the |
Shortcut Menu
CI Type Manager includes the following options available by right-clicking a CI type in the CI Types pane or the Dependencies map:
UI Element (A-Z) | Description |
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Add/Remove Relationship | Opens the Add/Remove Relationship dialog box, which enables you to add or remove relationships from CITs. For details, see Add/Remove Relationship Dialog Box. |
Delete Selected Item |
Deletes the selected CI type. This option is only available for CI types that have no children and no instances. Note When you delete a CI type or relationship, all resources dependent on that CI type or relationship are also deleted. When you select Delete Selected Item, the Confirm Delete dialog box displays links for each type of dependent resource. Click the links to display the dependent resources. The dependent resources can include queries, views, reports, Enrichments, or Impact rules. |
Export To XML | Enables you to export a CIT as an XML file. Use this option to move CITs from one server to another. |
New | Opens the Create Configuration Item Type Wizard which enables you to define a new CI type. For details, see Create Configuration Item Type/Relationship/Calculated Relationship Wizard. |
Show CIT Instances | Opens the Show All Instances dialog box, which displays all instances of the selected CIT. For details, see CI Instances Dialog Box. |
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