Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Words and Phrases
| Search for | Example | Results |
|---|---|---|
| A single word | cat
|
Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
|
A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Using Boolean Operators
| Search for | Operator | Example |
|---|---|---|
|
Two or more words in the same topic |
|
|
| Either word in a topic |
|
|
| Topics that do not contain a specific word or phrase |
|
|
| Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
|
| A combination of search types | ( ) parentheses |
|
- Supported Protocols
- AMQP Protocol
- AS400 Protocol
- AWS Protocol
- CA CMDB Protocol
- CIM Protocol
- Generic DB Protocol (SQL)
- Generic Protocol
- Google Cloud Protocol
- HP Network Automation Java Protocol
- HP SIM Protocol
- HTTP Protocol
- JBoss Protocol
- LDAP Protocol
- NetApp Protocol
- NetApp SANscreen/OnCommand Protocol
- NNM Protocol
- NTCMD Protocol
- PowerCmd Protocol
- PowerShell Protocol
- Remedy Protocol
- Salesforce Rest Protocol
- SAP JMX Protocol
- SAP Protocol
- ServiceNow Protocol
- Siebel Gateway Protocol
- SNMP Protocol
- SSH Protocol
- Telnet Protocol
- TIBCO Protocol
- UCS Protocol
- UDDI Registry Protocol
- Universal Discovery Protocol
- vCloud Protocol
- VMware Infrastructure Management (VIM) Protocol
- WebLogic Protocol
- WebSphere Protocol
- WMI Protocol
Salesforce Rest Protocol
|
Parameter |
Description |
|---|---|
| Consumer Key |
The Consumer Key of the Connected App that you create in Salesforce. |
| Consumer Secret | The Consumer Secret of the Connected App that you create in Salesforce. |
| Http Proxy | If a proxy is required to access the Salesforce site from Data Flow Probe, the proxy's URL needs to be filled here. For example, http://example.com:8080. |
| Is Sandbox |
Indicates whether the BMC Remedyforce is a Sandbox or production environment. Default: false |
| Security Token | A Security token is used along with the user name and password. You can retrieve the token through Setup > My Personal Information > Reset My Security Token in Salesforce. The token will be sent via email. |
| User Name |
The name of the user needed to access the Salesforce data. |
| User Password |
The password of the user needed to access the Salesforce data. |
Related Information
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