Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Words and Phrases
| Search for | Example | Results |
|---|---|---|
| A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
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A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Using Boolean Operators
| Search for | Operator | Example |
|---|---|---|
|
Two or more words in the same topic |
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| Either word in a topic |
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| Topics that do not contain a specific word or phrase |
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| Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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| A combination of search types | ( ) parentheses |
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- Administer
- Initial Setup for Working with the UCMDB Browser
- Grant Access to the UCMDB Browser
- Best Practices for Working with the UCMDB Browser
- Create a UCMDB Integration User
- Change the UCMDB Integration User Credentials
- Configure the UCMDB Server URL
- Configure LW-SSO
- Configure SSL
- Enable SSL with a Certificate from a Certification Authority
- Configure High Availability Mode
- Configure CAC Support
- Configure Multiple UCMDB Servers
- Change the Default Port of the Tomcat Server
- Configure to Use Encrypted Parameters on the Tomcat Server
- Deploy the UCMDB Browser with a Different Root Context
- Upgrade the UCMDB Browser
- Move the UCMDB Browser embedded to UCMDB Browser standalone
- Configure Reverse Proxy for Apache Tomcat and IIS Servers
- Configure an Environment to Use Multiple Reverse Proxies
- Configure a One-Time Authentication Token
- Configure Browser Internal Priorities
- Configuration Mechanism
- Specify the Number of Concurrent Sessions
- Enable/Disable Timeout of a Browser Session
- Disable the Turn off Data URI Support Setting
- Authorize Access to CIs
- Re-brand the UCMDB Browser
- Logging User Statistics
- How to View the Java Metrics
- Set UCMDB Browser Session to Expire
- Solr Auto Commit
- Create and Enable a Custom Login and Logout Splash Screen
Upgrade the UCMDB Browser
Important
- You can upgrade UCMDB Browser to the version 11.0, only if the version of the UCMDB server is 11.0.
- This section is relevant only for the UCMDB Browser standalone.
If you have a version of the UCMDB Browser that is older than the current version, you can upgrade to the latest version as follows:
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Unzip one of the following files to an accessible location (depending on the type of installation you have):
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If the Browser is installed on the same machine that runs the UCMDB server: UCMDB-Browser-<version_number>.<build_number>-ucmdb-browser-embedded.zip
Important
- You can upgrade the embedded UCMDB Browser to the version 4.15.1, only if the version of the UCMDB server is 10.33.
- You can upgrade the embedded UCMDB Browser to the version 4.14, only if the version of the UCMDB server is 10.33.
- You can upgrade the embedded UCMDB Browser to the version 4.13, only if the version of the UCMDB server is 10.32.
- You can upgrade the embedded UCMDB Browser to the version 4.12, only if the version of the UCMDB server is 10.31.
- You can upgrade the embedded UCMDB Browser to the version 4.10, only if the version of the UCMDB server is 10.30.
- For all other installations: UCMDB-Browser-<version_number>.<build_number>-ucmdb-browser-standalone.zip
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Stop the web application (Tomcat or UCMDB Server).
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Clear the user preferences for the users that have scheduled reports as follows:
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Go to JMX Console > UCMDB-UI:name=User Preferences > clearUserPreferences.
- In the user name field, enter the user's name.
- Click Invoke.
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Delete the old ucmdb-browser.war file as follows:
- If the Browser is installed on the same machine that runs the UCMDB server: Delete the ucmdb-browser.war file, and the ucmdb-browser folder from the %UCMDB-Server%deploy/ folder, where %UCMDB-Server% is the UCMDB server root folder.
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For all other installations: Delete the ucmdb-browser.war file from <Tomcat installation path>\webapps. Also, in <Tomcat installation path>\webapps delete the ucmdb-browser folder.
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Copy the new ucmdb-browser.war file to the appropriate locations as follows:
- If the Browser is installed on the same machine that runs the UCMDB server: Copy the file ucmdb-browser.war to %UCMDB-Server%deploy/. Clear the ucmdb-browser.war folder from C:\UCMDB\UCMDBServer\runtime\jetty-cache before starting the UCMDB server.
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For all other installations: Copy ucmdb_browser.war to <Tomcat installation path>\webapps.
Note If the server is running, use a cut-and-paste operation to put the new WAR file in place, rather than copy-and-paste. Using cut-and-paste copies the file instantly and causes the server to deploy the full application (instead of possibly deploying an incomplete WAR file).
%UCMDB-Server% is the UCMDB server root folder. For example: C:\UCMDB\UCMDBServer.
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Copy the necessary update resources, depending on the type of installation you have, as follows:
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If you have your own Tomcat installation (meaning, you installed the UCMDB Browser according to the instructions in Install the UCMDB Browser on an Existing Tomcat), copy the setenv.bat file to the bin folder.
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If you installed the UCMDB Browser according to the instructions in Install the UCMDB Browser with Preconfigured Apache Tomcat Server on Linux, copy the setenv.sh file to the bin folder.
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If you installed the UCMDB Browser according to the instructions in Install the UCMDB Browser with Preconfigured Apache Tomcat Server on Windows, copy the update_ucmdb_browser_service.bat file to the root folder of your installation (the same place where the install_ucmdb_browser_service.bat is located) and run it.
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- Read the release notes for the latest version to determine which features and functionality you want to use and update your Browser settings accordingly.
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Open the ucmdb_browser_lwsso_config.xml file in the \conf folder, and replace the following lines:
<logoutURLs>
<url>.*/logout.jsp.*</url>
</logoutURLs>with:
<logoutURLs>
<url>.*/logout*</url>
</logoutURLs>Note The above step is available for UCMDB Browser standalone, when upgrading from an older version to UCMDB Browser 4.05 or later versions.
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Check if the following lines exist in the <Tomcat installation path>\conf\context.xml file, and delete them:
<JarScanner> <JarScanFilter defaultPluggabilityScan="false" /> </JarScanner> - Start the Tomcat server
All features and functionality from the previous installation are active in the new installation, as well as the new features and functionality for the latest version.
