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"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Search for | Operator | Example |
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Two or more words in the same topic |
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Topics that contain one string and do not contain another | ^ (caret) |
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A combination of search types | ( ) parentheses |
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- Get Started
- Step-by-step with Business Analytics
- Glossary
- Executive Personas and their Business Challenges
- The Business Analytics Solution
- IT Data Model
- Business Analytics Architecture
- Business Analytics UI Modules
- The Scorecard KPI Engine
- Dashboard Capabilities
- Content Acceleration Packs
- About KPIs, Metrics, Contexts, and Data Source Integration
- How Data is Included into Business Analytics
- Common Use Cases
- Customize KPIs, Metrics, Formulas, Filters, and Breakdowns
- Customize Objectives, Perspectives, Scorecards and Pages
- Customize Contexts
- Customize Content
Executive Personas and their Business Challenges
The Dashboard is part of the IT Business Analytics agenda. It provides the IT executives with the capability to measure the performance of their IT organization.
Executive Personas
The figure below represents the executive personas who are potential users of the Dashboard. These personas represent potential roles and not necessarily individuals; in some enterprises a single individual may combine several personas or a persona may be split among several individuals. In addition, the names of personas are merely labels of convenience; what is important is the definition of the persona.
CIO | |||||
VP of Apps |
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VP of Ops |
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CFO of IT |
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BRM |
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CSO | PMO |
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